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Spray dry teflon lube in the key hole and then use the key to work it in the lock. You don't mention if the key turns at all or i you tried the passenger side?
With vehicle operating, take it to local auto parts store and have them wheel their diagnostic cart out to vehicle. They will check it complimentary and likely find your issue.
Probably when the dealer is testing it is fine because the problem is intermittent. There may be a dead spot in the starter so when it hits that spot it acts up but other times its not on that spot its fine. Replace your starter and you will probably get rid of the problem.
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